Depending on who cancels the tour, our cancellation policy is the following:
1) By the client
Cancellation must be informed in writing and is subject to a fee that varies according to the advance date:
a) 7 days or less to the tour date - 25% fee of the amount paid.
b) 2 days or less to the tour date - 50% fee of the amount paid.
c) On the day of the tour - 100% fee of the amount paid.
If, by any reason, you leave the tour before it ends, there will be no refund for the non used services.
2) By Quad4Lisbon:
Quad4Lisbon reserves the right to cancel a tour at any time, including just before it starts if, due to terrorist actions, natural disasters, political instability or any other external events, there will be no conditions for the tour to be held. In this case, the tour may be rearranged or you will be fully refunded.